Privacy Policy
Your privacy is important to us. This policy explains how SOOSUNG and our partners collect, use, and protect your information.
Information We Collect
Personal Information
- • Contact information (name, email, phone number, address)
- • Business information (company name, position, industry)
- • Communication preferences and inquiry details
- • Service and support request information
Technical Information
- • IP address, browser type, and device information
- • Website usage data and navigation patterns
- • Cookies and similar tracking technologies
- • Performance and error logs for service improvement
How We Use Your Information
Service Provision
- • Process inquiries and quotations
- • Provide technical support and maintenance
- • Deliver products and services
- • Manage customer accounts
Communication
- • Send service updates and notifications
- • Share product information and offers
- • Provide training and certification updates
- • Respond to customer support requests
Business Operations
- • Improve our products and services
- • Analyze website usage and performance
- • Ensure security and prevent fraud
- • Comply with legal obligations
Marketing
- • Send newsletters and updates (with consent)
- • Share industry insights and best practices
- • Invite to events and training programs
- • Personalize content and recommendations
Information Sharing
We may share your information in the following circumstances:
- SOOSUNG Partners: With ARAS Developments FZE (UAE) and Dazee Trading QFZ LLC (Qatar) for service delivery and support
- Service Providers: With trusted third-party vendors who assist in operations (under strict confidentiality agreements)
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect our rights, property, or safety, and that of our customers and partners
No Third-Party Sales
We never sell, rent, or lease your personal information to third parties for marketing purposes.
Data Protection & Security
Encryption
All data transmission is protected with industry-standard SSL/TLS encryption
Access Control
Strict access controls ensure only authorized personnel can access your data
Backup & Recovery
Regular backups and disaster recovery procedures protect against data loss
Your Rights
You have the following rights regarding your personal information:
- check_circle Access your personal data
- check_circle Correct inaccurate information
- check_circle Request data deletion
- check_circle Opt-out of marketing communications
- check_circle Data portability
- check_circle Restrict processing
Cookies & Tracking
Essential Cookies
Required for basic website functionality, security, and user preferences. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience. You can opt-out of these cookies.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
ARAS Developments FZE (UAE)
Email: privacy@arasfze.com
Phone: +971 4 887 6602
Dazee Trading QFZ LLC (Qatar)
Email: privacy@dazeeqfz.com
Phone: +974 7783 8585
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.